Check The Basics First
It’s usually wise to start with the basics when troubleshooting appliances. Check to see if your refrigerator is properly plugged in. This can be accomplished by removing the plug from the socket and then firmly reinserting it. After that, you’ll need to look at the socket itself. Unplug the refrigerator, plug another item into the socket, and make sure it works or turns on.
Is Your Fridge in ‘Demo’ Mode?
You may have mistakenly left your fridge in ‘demo’ mode if it is plugged in and powered up but still does not cool. If your Samsung Service Centre fridge is still in ‘demo’ mode, it will display ‘OF FF’ on the display. If the fridge is still in ‘demo’ mode, an icon on the display of Type B Samsung refrigerators will light up.
Examine the display screen on your refrigerator to disengage the ‘demo’ mode. Two buttons, one above the other, can be found on the far left. One is labeled ‘Power Freeze,’ while the other is labeled ‘Freezer.’ Press and hold both of these buttons for 3 seconds to restore regular operation to the refrigerator.
Avoid Sunlight & Heat
If your fridge is in the sun or near a heat source (such as a stove), move it as soon as possible. If you can’t move the fridge, reduce the temperature controls in both the refrigerator and the freezer if it’s a dual-purpose appliance. Remember that the greater the outside temperature is (for example, in the summer), the lower the settings on your refrigerator should be to adjust and maintain maximum cooling.
Keep It Away from The Wall
A refrigerator requires space around and behind it in order for air to move freely and cool components such as the condenser. If your fridge isn’t cooling properly, try pushing it further away from the wall – 1 inch of air gap is required between the fridge and the wall.
Don’t Overload It
If you have overloaded your Samsung fridge with products or if any of your objects in the fridge are blocking vents or ducts, it will not chill properly. Check that your products are placed far enough apart to allow air to circulate freely, and that your groceries aren’t blocking your cold air vents!
Inspect The Door
Check that your refrigerator door is shut tightly and securely; if air escapes, the fridge will not cool properly. Check the rubber/P.V.C seals and gaskets on your refrigerator door, as well as the opposite or closing surface – if they’re cracked, worn, or broken, this could be the source of your cooling problem, and you’ll need to replace them.
Examine Your Temperature Settings
It’s happened to the best of us: you bumped or pressed the temperature buttons on your refrigerator, and now it’s not chilling properly. Check your controls or display and make any necessary adjustments. For Samsung refrigerators, the fridge should be at or below 38 degrees Fahrenheit, and the freezer should be at – 2 degrees Fahrenheit.
What about the coils on the condenser?
The condenser coils on a Samsung refrigerator are either installed on the back of the fridge OR recessed inside the cabinet at the bottom of the fridge, and they might be horizontal. If the condenser coils are dirty or dusty, they will not function properly, therefore clean them.
To get into those tight spaces, Samsung suggests using your vacuum cleaner and a crevice tool. After you’ve vacuumed away the excess dust, run over the condenser coils with a moist cloth to remove any remaining debris.
Is There a Problem with The Condenser Fan Motor?
For this step, make sure the refrigerator is turned off. The condenser fan motor will not cool the fridge if it is clogged or broken. Check that the fan motor blades are not obstructed; if they can’t spin because something is in the way, they won’t do their function.
After you’ve double-checked that, rotate the blade by hand. If the blades do not spin freely, the condenser fan motor may need to be replaced.
If there are no blockages and the blade spins freely when turned by hand, you can test the fan motor for continuity with a multimeter. Obviously, the fridge requires power at this point, so plug it in again, but keep your hands clear of the motor blades at all times. It’s possible that your fan motor needs to be changed if it doesn’t have electrical continuity. If you’re handy, you can do it yourself, or you can contact a Samsung retailer or repair office for assistance.
The compressor and evaporator fan may not run if your thermistor isn’t working properly, and the fridge won’t be cold enough. Get out your trusty multi meter to see if it’s operating properly! The resistance of the thermistor should change in tandem with the temperature of the refrigerator. It’s time to replace the thermistor if the resistance isn’t changing or the thermistor has lost its continuity.
If you still face this problem then don’t worry hire a professional Samsung Service Centre Dubai experts in your area.