Client Devices Keep Disconnecting from Netgear WiFi? Let's Fix!    
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Client Devices Keep Disconnecting from Netgear WiFi? Let’s Fix!

  • October 29, 2021
  • 4 min read
Client Devices Keep Disconnecting from Netgear WiFi? Let’s Fix!

Netgear wireless extender allows you to access a high-speed internet by connecting your WiFi-enabled devices to the extender’s network. However, many users have reported about their client devices being disconnected from the Netgear extender’s WiFi network regularly. If you are also struggling with the same problem, then we have a list of solutions for you. Read this article and know the various hacks to resolve the ‘client devices keep disconnecting from Netgear WiFi’ issue.

  1. Reboot Your Netgear Extender

If your client devices keep disconnecting from the Netgear extender’s network regularly, then its first and foremost reason might be technical glitches. These technical glitches, if not resolved can even make your extender non-functional. So, to fix the glitches, it is time to reboot the Netgear extender.

Here are the instructions that will help you reboot the Netgear extender:

  • Disconnect client devices connected to your extender’s WiFi network if any.
  • Now, switch off the power supply for your Netgear extender.
  • Once you are assured that you’ve given enough time to the Netgear extender to rest, then turn it on.

Connect your client devices to the Netgear extender and check if the issue is still bothering you. If you, then try the next troubleshooting hack.

Click SQM club for more informations.

  1. Change the Network Name (SSID)

Another reason why your client devices are disconnecting from your extender’s network regularly can be a common SSID of your Netgear extender. Perhaps, you are using a default network name of your extender due to which the traffic on your extender’s network is increased and you are facing a disconnection issue. So, we strongly advise you to change the network name of your Netgear extender.

Just in case you are unaware of how to change the network name (SSID) of your extender, here are the steps to do so:

  • Turn on your Netgear extender.
  • Connect the Netgear extender and modem with the help of an Ethernet cable.
  • Switch on your PC.
  • Open a web browser.
  • Go to the address bar of the web browser.
  • Type in it.
  • Press the Enter key.

Note: If you come across an error message saying ‘ not working‘, consider updating your web browser and clear its cache, cookies, and browsing history.

  • On the Netgear extender login page, enter the default username and password of your extender into their required fields.
  • Click the Log In button.
  • As soon as the Netgear extender setup wizard appears, click Settings > Wireless.
  • Enter the network name of your choice in the Network Name (SSID) field.
  • Click Apply.

In this way, you can change the network name of your Netgear wireless range extender.

Quick Tip: If possible, make sure that the different frequency bands on your Netgear extender’s WiFi network are using the same name.

  1. Perform Netgear Firmware Update

An outdated version of the Netgear extender’s firmware can also be one of the factors behind the ‘client devices keeps disconnecting from Netgear WiFi’ issue. Therefore, perform firmware update of your Netgear range extender as soon as possible.

Go through the instructions mentioned below to update your extender’s firmware:

  • Ensure that your extender is receiving a fluctuation-free power supply.
  • Launch a web browser on your PC and log in to your Netgear extender by accessing the IP address.
  • On the Netgear Genie dashboard, go to the Firmware Update page.
  • Click the Check button.
  • If a new firmware version is available for your Netgear extender, follow the on-screen commands and get the firmware updated.

Wrapping Up

Followed all the aforementioned tips and still no luck? No worries! You can get rid of the issue by resetting your extender. After performing factory default reset of your extender, you have o perform Netgear extender setup from scratch. This time you’ll definitely be able to fix the issue.