Whether you are performing Netgear extender setup or want to change the settings of your WiFi device, you need to access the Netgear Genie setup wizard. But, it can be a pain in your head if you are unable to do so. But, worry not! Here, in this post, you’ll find various solutions to fix the problem you’re facing. So, read on. 

Fixed: Can’t Access Netgear Genie Setup Wizard

1. Reboot the Extender

Perhaps, your Netgear extender has fallen victim to technical issues that are preventing you from accessing the Netgear Genie setup wizard. So, reboot your Netgear extender to get rid of them. Rebooting the extender is not rocket science. Even a non-techie can do it.

To reboot your Netgear extender, unplug it from the wall outlet and keep it idle for some time. Thereafter, plug it back into the wall outlet and press the Power button. 

2. Check Connection Between WiFi Devices

Just in case rebooting the extender fails to work for you, have a look at the connection between your Netgear extender and the router. Looks like it has weakened and led you to the ‘can’t access Netgear Genie setup wizard’ issue. 

To fix the issue, look for the damages on the Ethernet cable you’ve used to connect your WiFi devices. In that case, replace the Ethernet cable with a new one. Also, ensure that the connection is stable and secure.

3. Check the Web Address

To successfully access the Netgear Genie setup wizard, it is necessary to enter the correct web address into the address bar of the web browser. Remember that the correct web address to access the Netgear Genie setup wizard is www.mywifiext.net. 

Note: Users can also access the Netgear Genie setup wizard using the default IP of the Netgear range extender.

4. Update the Web Browser

Are you using an outdated web browser to access the Netgear Genie setup wizard? If the answer to the question is yes, then you’ve discovered another reason that is not allowing you to access the Netgear Genie setup wizard. Therefore, update the web browser to its latest version as soon as possible.

Also, if the web browser you are using is accumulated with cache, then it might also create issues while accessing the Netgear Genie setup wizard. So, clear the cache, cookies, and browsing history of the web browser by navigating to the Settings menu. 

5. Verify the Default Admin Details

Sometimes, it is the use of wrong default admin details that is preventing you from accessing the Netgear Genie setup wizard. Well, all you need do is avoid typos while entering the login credentials as they are case-sensitive. Also, do not forget to turn the Caps Lock key on your keyboard off. 

Note: If you’ve ever made changes to the admin details of your Netgear range extender, then consider using them. 

6. Disable Antivirus and Firewall

Antivirus software prevents your computer from viruses and malware. But, they can also halt your access to the Netgear Genie setup wizard. Therefore, to get the issue fixed, it is recommended to temporarily disable the antivirus software and firewall on the computer.

To Conclude

Did you get success in accessing the Netgear Genie setup wizard? If not, then don’t feel out of luck. You can give a shot to the ultimate hack of resetting the Netgear extender and reconfiguring it from scratch.